Develop strong communication skills that effectively influence organizations and teams.
Communicating and Interacting with Others Fundamentals
What is Empathy?
Display Empathy When Communicating
Help Others Be Accountable
What Is Accountability?
Have Tough Conversations
Create Thoughtful Transparency
Lead with a Sense of Humor
How to Escalate for Results
- I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.